Billing ka process bada hi confusing tha
Mujhe billing and payments ka jo experience tha, wo mai honestly thoda frustrating laga. Jab sign-up kiya, toh expected tha ki invoice clear aur easily samajh mein aayegi, par mujhe khud se hi kaafi kuch explore karna pada. Automated invoice system tha, par usme jo transaction details dikhayi gayi woh thodi unclear thi, jiska matlab mujhe manual tareeke se baar baar cross-check karna padha. Support se contact kiya, lekin unka response time thoda der se aaya, jis wajah se payment confirm hone mein time lag gaya. Onboarding ke samay jo training session mila, wo billing module ke baare mein jyada detail nahi bataya, isiliye bhi mujhe zyada efforts dalne pade khud se setup karne mein. Invoicing system mein auto updates ache hain, par mujhe lagta hai ki agar wo thoda aur user-friendly aur transparent hota, toh ye process itna tedious nahi hota. Overall, mujhe lagta hai ki billing ka system thoda better ho sakta hai; itna khud se kaam karna mujhe useful nahi laga, aur mujhe keval thoda sa assistance chahiye tha, jo fully mil nahi paya.