Billing ka jo process tha, kaafi mehnat wali baat thi
Pehle main ek alag software use kar rahi thi jahaan billing aur payments ka process thoda straightforward tha. Jo WFHI ka system hai, usme jo sign-up aur invoicing ka flow hai, wo mujhe samajhne mein bahut waqt gaya. Payment karne ke liye multiple steps se guzarna padta hai, aur automatic updates se bhi confusion badh gayi thi kyun ki kabhi kabhi invoices sync nahi hote the. Sales support ne bhi multiple phone calls par mujhe confuse kar diya tha, jis se frustration badh gayi. Database features to theek the, lekin calling tools aur dialer itne intuitive nahi lage. Jo training provide hui thi, wo bhi thodi limited thi billing aur payment ke aspects mein. Compared to mera pehle ka system, yeh kaafi complex tha aur mujhe lagta hai ki work flow ko simplify karna chahiye. Support team ke saath baar baar baat karna bhi tiring tha aur jisme consistency nahi mili. Overall, billing aur payments ka experience mere liye disappointing raha, aur main expect nahi karti ki aage bhi yeh aasaan ho jaye.