3 out of 53 of 5Unverified experienceBilling and payments
Billing ka experience thoda mixed tha overall
Mujhe lagta tha ke payment process simple hoga aur invoice jo milegi woh clear hogi, par thoda confusion hua during the billing cycle. Pehla invoice samajhne mein thoda tricky tha, especially jab main ne auto-update charges notice kiye jo expect nahi the. Lekin customer support ne thoda help kiya samjhane mein ki kaunse charges hai aur kis tarah se apply hote hain. Mujhe laga filing payment ek baar hota toh acha hota, par monthly invoices aur unke breakdown clearly explain nahi kiye gaye initially, jo thoda pareshani wali baat thi. Overall, process ne kaam to kiya, par thoda aur clear hona chahiye tha taaki confusion na ho.