Billing ka experience tha thoda frustrating
Main WFHI ka billing process use kar raha tha jab kuch galat ho gaya invoice ke sath. Pehle toh sign-up ka flow simple laga, par jab payment details set karne ki baat ayi, toh thoda confusion hua. Unki telephonic support se baat ki, par laga unka explanation itna clear nahi tha jitna hona chahiye tha. Har baar jab main call karta, mujhe alag-alag baatein samjhayi gayi jo mujhe situation clear karne mein help nahi karti thi. Matlab payment system ko update karte waqt kuch errors aaye aur automatically wo fix nahi hue, is wajah se kaafi time barbaad hua. Jo database feature hai, us par kaafi acchi cheezein hain par billing issues ke vajah se overall stress badh gaya. Invoice generation ki speed theek thi, par recovery process thoda slow aur unclear laga mujhe. Ye experience mujhe itna acha nahi laga, par main ye maan leta hoon ki software ki call dialer feature sahi tha aur smooth chala.