Billing ka confusion finally clear tha, ya nahi?
Maine jab payment karne ki koshish ki toh mujhe pehle hi sab confuse lag raha tha. Jo steps diye the invoice aur payment ke liye, wo itne clearly explain nahi kiye gaye the. Mujhe samajhne mein problem aayi ki kaunse payment method use karu aur invoice kab milega. Main soch rahi thi ki agar thoda sa aur simple aur step-by-step samjha dete toh better hota. Auto-generated emails mein bhi kuch confusion thi, kyunki har baar naye update ke baad alag message aa jata tha. Support team ko phone kiya, par response itna prompt nahi tha jitna expect kar rahi thi. Bohot baar call drop bhi hua, jis wajah se frustration badh gayi. Mujhe lagta hai ke agar onboarding mein payment aur billing ko thoda aur transparent banaya jaye toh users ko fayda hoga. Yeh clarity nahi thi ki upcoming charges kya hongi ya kab kese karne hai. Overall experience billing aur payments ke mamle mein mere liye disappointing raha. Thoda sa aur improvement kafi helpful hoga aage ke liye, warna aise confusion ke saath kaam karna mushkil hota rahega.