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WFHI review

Billing issues keep popping up even after all this time

2 out of 52 of 5Verified purchaseBilling and payments

Billing issues keep popping up even after all this time

Honestly, the payment system behaved fine on the very first try. I got my invoice quickly and it all looked good. But after I started using the software regularly, I noticed billing errors cropping up day to day. Like, sometimes the invoice amount was off or payment status didn’t update in the dashboard. It got pretty confusing and I had to call support more than once to figure out what was going on. The reps were polite, and they tried to help, but the issues kept recurring, which felt pretty frustrating. Also, the payment reminders sometimes came late or not at all, so I almost missed a due date. So overall, while the initial setup was clean, the ongoing billing experience has been messy and unreliable which isn’t what you want for daily business use.

Lavanya ReddyKarnataka, IndiaExperience: Published:
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Verified purchase

The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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