Billing info was all kinds of confusing; where was the clarity?

Billing info was all kinds of confusing; where was the clarity?

Hey, just want to say finding what I needed in the billing and payment stuff was honestly kind of a pain. Like, I kept searching through the portal but the invoices weren’t exactly laid out in a way that made sense on first glance. I get that systems sometimes don’t explain everything clearly, but even after a few tries, I wished there was a straightforward way to see my payment history and download invoices without too many clicks. The sign-up process was fine, but the after-payment info felt missing something important. Support was decent when contacted, but still, the billing section shouldn’t leave you guessing so much.