Billing info missing to start quickly
I found the billing and payment process quite slow, missing clear steps for quick initiation. While signing up was straightforward, when it came to getting the invoice and making the payment, the process was not as seamless as I expected. I waited longer than I thought necessary before I could actually begin using the software and its features. There was no clear indication of when the payment confirmation would come, which delayed the whole thing. As a result, setting up the workflow took longer than anticipated, and that affected my ability to move forward promptly with the tools and training that were supposed to help me.