2 out of 52 of 5Unverified experienceBilling and payments
Billing hiccups made whole process feel frustrating overall
My experience with the billing and payments was mostly disappointing, though I have to admit the initial sign-up and invoicing were handled promptly. When I tried to adjust my payment details, the software didn’t respond well and froze a couple of times. I reached out to telephonic support expecting swift assistance; however, while they were polite, the solutions offered didn’t resolve my issues immediately. This back-and-forth made me feel that the system wasn’t as reliable as I had hoped. Though some parts of the payment process were straightforward, the troubles with updates and support really overshadowed the overall experience. It left me somewhat hesitant about using the system again without improvements.