4 out of 54 of 5Verified purchaseBilling and payments
billing hiccup handled pretty smooth
So I ran into a bit of a snag with the billing recently where my payment didn't quite go through as intended. I appreciated how the system flagged it automatically and then the support team called me up without me even having to reach out first. They explained the error and helped me redo the payment steps with patience. It felt pretty casual and hassle-free though I did get a little worried initially because of the delay in updating my subscription access. Overall the whole setup during sign-up and invoicing was straightforward, just the small hiccup made me think it could use a more instant update notification after payment confirmation. That aside, I'm feeling good about using the platform and the dialer tools continuously.