3 out of 53 of 5Unverified experienceBilling and payments
billing fits some hours fine but not all, so mixed
The billing setup works pretty well for the hours I usually put in but sometimes it feels like the calculation doesn’t fully match what I actually do on other days. They do try to be flexible but at times I’ve had to double check the invoices and see some mismatch with my dialer usage and data from their dashboard. Customer support helped out in fixing these but that added extra time every now and then. So the positive is that billing generally fits my usual schedule, but the negative is that it isn’t perfect for every variation in my work, which can get a bit frustrating.