Billing experience was surprisingly different
The billing and payment system through WFHI felt unexpected compared to what I’ve used before. There was a clearer structure to the invoicing process, but at times the timing didn’t align with my usual expectations. It wasn’t bad, just different, with some delays in invoice availability compared to previous software providers. I appreciated the transparency but found some manual checks necessary, where other systems were more automated. This difference in approach makes it a mixed experience for me because simplicity was a big plus, yet the lack of full automation was a letdown in my workflow. Overall, it will depend on personal preference.