Billing experience thoda alag, par kuch kami bhi thi
Maine previously jo billing systems use kiye the unke mukable mein yeh thoda zyada automatic tha, jo mujhe achha laga kyunki mujhe manual entries kam karni padi. Lekin, par billing aur payments ke jo detailed breakdowns the wo utne clear nahi the jitna aap expect karte ho. Main isiliye bhi thoda confuse hui kyunki mera pehla experience thoda zyada transparent tha invoices ke maamle mein. Payment ke liye sign-up aur invoicing ka process thik tha, par lagta hai ki agar customer ko detail samjhaane ke liye training mein thoda extra focus hota toh better rehta. Support kaafi friendly thi, par woh kabhi kabhi thoda slow respond karti thi. Jo software ke calling tools hain wo acche hain aur database feature bhi sahi kaam karta hai. Lekin, billing aur payments wali taraf thoda aur clarity hone ki zarurat thi, especially un logon ke liye jo pehli baar is tarah ka system use kar rahe hain.