Billing caused a lot of confusion, didn’t go well
Honestly, the billing and payment setup left me a bit frustrated and uncertain about how things worked. I thought after signing up there would be a clear one-time configuration, but instead it felt like paying was a continuous puzzle. I wasn’t sure which parts were one-off and which were ongoing charges, which made tracking my invoices stressful. Automatic updates to payment details didn’t seem to happen reliably, so I worried that I might miss something important and get into trouble. The invoicing emails arrived sporadically and not always with sufficient explanation. I tried calling the support line, but the conversations didn’t clear up my doubts fully, leaving me unsure if I’d done things right. Setting up the payment process should be the easiest part, but in this case, it just added to the confusion of starting out with the software. At the end of the day, the billing side didn’t work out for me, and I ended up feeling more hesitant about managing payments than hopeful about the whole experience.