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WFHI review

billing aur payments thoda jugad mangte hain

2 out of 52 of 5Verified customerBilling and payments

billing aur payments thoda jugad mangte hain

Frankly yeh billing aur invoice ka process jo hai, thoda zyada effort lagta hai jo maine expect kiya tha. Jab mein sign up kar rahi thi toh laga tha sab smooth hoga, par thode prompts samajhne mein time lag gaya. Invoice receive hui toh details thodi confusing thi, aur mujhe baar-baar check karna pada ki payment sahi account mein ja raha hai ya nahi. Payment portal thoda clunky tha, mujhe lag raha tha ki iska interface aur user friendly ho sakta hai. Support team usable thi par jab mein ne queries bheji, toh responses randomly delay hue, jisne kaam thoda lamba kar diya. Automatic updates bhi kabhi kabhi payment window close hone se pehle aa jaate hain, jisse distraction hoti hai. Overall mein kehti hoon ki yeh process improvement mangta hai, warna software khud bada acha hai par yeh billing wala hisa thoda tedious bana deta hai pura experience. Main toh thoda settle kar li hoon, magar agli baar agar yeh process smooth mila toh zyada achha lagega.

Urmila MishraBihar, IndiaExperience: Published:
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