Billing aur payments samajh nahi aaye
Maine payment aur billing process bahut straightforward expect kiya tha, par yeh pura experience mujhe confuse karne wala raha. Jo labels aur wording use ki gayi thi invoice aur payment dashboard mein, woh mujhe bilkul clear nahi lage. Har baar jab main payment details check karti, lagta tha ki kuch important information missing hai ya phir aise likha gaya hai jo easily samajh mein na aaye. Billing ka section itna complicated tha ki mujhe baar baar support ko call karna padta tha iska matlab samajhne ke liye, jo ki frustrating tha. Jo automatic update feature hai, woh bhi billing software ke sath properly sync nahi lag raha tha. Mujhe laga ki jo documentation mila usmein zyada clarity honi chahiye thi ki payments kaise process hote hain aur invoices kaise generate kiye jate hain. Sign-up process theek tha, par baad mein jab payments ki baari aayi toh sab kuch complicated lagne laga. Pura system mujhe thoda frustrating aur confusing laga, jo mujhe baar baar sochne par majboor karta tha ki main yehi software use karna chahungi ya nahi.