Billing aur payments process ne mujhe hairaan kar diya
Main WFHI ki billing aur payments system se kafi frustrated ho gaya hoon. Jab maine sign-up kiya tha, mujhe laga ki invoicing process simple aur straightforward hoga, lekin reality mein mujhe khud se kaafi cheezen samajhni padi. System mein jo invoices generate hote hain, wo clear nahi the aur mujhe baar baar check karna padta ki payment details sahi hain ya nahi. Automatic updates ke bawajood bhi invoices mein kuch errors dikhe, jiski wajah se mujhe support ko baar call karna pada. Support ne bhi mujhe jaldi jawab nahi diya, jiski wajah se mera kaam ruk gaya. Payment confirmation lene ki process complicated lagti hai, aur mujhe laga ki in cheezon ko self-explanatory banaya jaye taaki naya user easily samajh sake. Billing dashboard bhi slightly confusing hai, aur koi detailed guide ya tutorial nahi tha specifically payments ke liye, jo mere liye thoda unexpected tha. Mera khud se itna kaam karna pada ki main iss system ko chalane mein kafi pareshaan ho gaya hoon.