billing aur payments mein achha-bura dono tha, final confidence nahin mili
Maine billing and payment process start kiya tha with thoda hesitation but socha ki chal padega. Sign-up toh simple tha, par phir jab invoice aaya and payment kar raha tha, mujhe confidence ki kami mehsoos hui ki sab sahi ho raha hai ya nahi. Thoda confusing lag raha tha jo automatic updates billing par impact dalte hain, aur online payment mode pe confirmation thoda late aayi. Support team se baat ki, par unhone thoda vague jawaab diye jisse clarity aur kam hui. Training ka schedule bhi shayad is wajah se thoda der se confirm hua. Mujhe lagta hai process ko thoda aur transparent aur user friendly banana chahiye, taki log bina chinta ke payment kar saken. Overall acha bhi tha ki process digital tha aur easy access mila, magar jo trust build hona chahiye woh poora nahin hua, isiliye confident feel kar paayi nahi.