Billing aur payments bahut confusing hain, main toh frustrated ho gayi
Mujhe lagta hai ki billing system samajhna matlab rocket science karna nahi chahiye, lekin ye product ke liye exact opposite tha. Labeling aur words itne unclear the ki mujhe samajh nahi aa raha tha ki kaunsa charge kis cheez ke liye hai. Payment ke options toh basic lagte hain, lekin invoice ke andar jo terms hain wo bahut complicated aur misleading hain. Jab main support ko call karne gayi toh mujhe baar baar alag alag instructions mili, jis wajah se mera patience haar gaya. Ye experience mujhe poori tarah se disappointed kar gaya kyunki main simple aur easy process expect kar rahi thi. Produkt ka training achha lagta hai, par billing aur payments ko itna obvious aur user-friendly banana chahiye tha ki koi question na hi aaye. Agar mera dost mujhse puchhe toh main kahungi ki in billing systems se bach ke rahna, warna time aur energy dono barbaad ho jayegi.