Billing aur payment samajh nahi aaye, Bilkul confusion hua
Mujhe lagta tha billing system simple hoga lekin poora process thoda mushkil tha. Payment options ko samajhna aasan nahi tha, aur especially invoice dhundhna ekdum frustrating tha. System mein multiple screens aur confusing menus dekhe jahan se mujhe apni payment details pata karni thi, lekin har jagah alag alag info thi. Call support bhi theek se guidance nahi de paya jab maine billing mein error ke baare mein poocha. Mujhe lagta hai ki agar ek clear dashboard ya ek jagah se payment aur invoice track karne ka option hota toh bahut asaani hoti. Jo mujhe samajh nahi aaya, woh tha ki payment confirmation kaise check karun. Kya woh automatic update karta hai ya mujhe manually check karna hai? Main toh baar baar system check karta raha par clarity nahi mili. Jab tak payment process samajh nahi aaya, tab tak mujhe kaam start karna mushkil laga. Agar beginner ho toh yeh bahut irritating hoga, mujhe lagta hai bahut basic simplicity chahiye thi payment process mein. Saare details ko thoda aur clear karna chahiye hoga WFHI ko agar wo process ko accha banana chahte hain.