Billing aur payment process mein kaffi effort laga
Pehle sign-up kiya aur payment karne ke liye form bhara, lekin size of document upload ke liye zyada complication thi. Invoice milne mein time laga aur thoda confusing tha ki kaunse charges included hain. Support ko call kiya toh second time tak clear explanation mila lekin woh process thoda slow tha, jo mujhe thoda irritate karta tha. Mera account dashboard bill pay karne ke liye direct link nahi dikhata, jisse mujhe baar-baar search karna pada. Next payment ke liye bhi mujhe lagta hai ki mujhe help leni padegi, kyunki automatic payment setup simple nahi tha aur kuch alerts bhi properly nahi aye. Jo ek acha part tha, woh yeh ki payment confirmation notifications time pe mili. Par overall, mujhe lagta hai process ko aur user-friendly banana chahiye taaki bariki se samajh sake ki kaise next payment karni hai. Is wajah se 2 star hi de raha hoon.