Billing aur payment process mein bahut mehnat lagi
Bhaiya, ye billing aur payment mein koi bhi cheez jab start karte hain toh lagta bas jaldi ho jayega, par yahan toh baar-baar repetitive calls aur waiting laga. Har baar call pe poochna padta ki invoice bheja kya, payment confirm hai kya, aur fir dur se technical queries clear karne mein time lagta rehta. Invoice samajhna thoda mushkil tha, kyunki terms repeat hote rahe dusri jagah se milte-julte. Support team kabhi-kabhi helpful thi par bhi lagta tha ki ek hi baat baar baar batani padti hai, ismein energy zyada lag gayi. Kabhi-kabhi fingerprint lagenge ya ratata payment details ke baare mein, toh thoda time waste hua. Invoicing system mein navigation slow tha, payment status dekhne mein bhi time lagta. Mujhe lagta hai agar ek baar sab clear instructions milti toh ya timings aur zyada efficient hote, par ye jahan tak experience tha, wo thoda frustrating tha for a smooth workflow billing wise.