Billing aur payment ka thoda mix experience
Mujhe billing process ke bare mein mixed feelings hain. Pehla positive point yeh tha ki sign-up ke dauran clear instructions milti hain jo helpful hain. Invoice format bhi simple aur samajhne mein aasaan tha, lekin payment gateway mein kabhi kabhi glitches aaye jahan mujhe apne aap options explore karne pade aur manually retry karna pada. Support team ne help ki jab contact kiya, par woh proactive nahi thi, matlab mujhe initiate karna pada baar-baar. Itna khud sochne aur karne ka pressure tha ki lag raha tha mujhe poora process independently karna pad raha hai. Phir bhi finally payment process complete ho gaya aur subscription activate ho gaya, toh baad mein problem nahi hui. Toh ek taraf process basic taur pe straightforward hai, lekin doosri taraf thodi zyada mehnat lagti hai jab technical glitches aate hain. Doston ko batate waqt main yahi kahungi ki thoda patience hona chahiye kyunki billing support fully proactive nahi hai.