Billing aur payment ka flow thik nahi tha
Jab maine payment karne ki koshish ki toh mujhe laga ki poora process ka order theek nahi hai. Pehle sign-up ke baad mujhe turant payment karne ko bola gaya, lekin invoice tayaari mein der lag gayi. Is wajah se payment confirm hone mein problem hui. Mujhe laga ki sign-up ke baad invoice jaldi milna chahiye aur fir payment aasani se ho sakti hai. Step by step process expect kiya tha jo logically chale, lekin yeh kaafi ulta-pulta lag raha tha. Phone pe support ke liye ek baar baat ki, unhone bataya ki technical reasons ki wajah se invoice thoda late hota hai, jo samajh mein aaya, lekin fir bhi system better ho sakta hai. Automatic updates function somehwat fine tha, par wo billing aur payment ke steps ko tez nahi kar paaya. Dialer aur database se related work theek tha, par mujhe lagta hai ki jab tak payment process simple nahi hoga, tab tak onboarding pura smooth nahi ho payega. Mujhe overall lagta hai ki system workflow ko thoda logically arrange karna hoga taaki confusion na ho payment karte waqt. Ye steps sequential hone chahiye taaki user asaani se samajh paaye kaise proceed karna hai invoice se payment tak.