Billing and payments took way more effort than I expected
Honestly, dealing with the billing and payments part took a long time and quite a few calls. I wasn’t confident at all that everything was right until the end. The invoice process was confusing initially because I kept getting reminders that didn’t match what I was sure I had paid. I tried sorting it out through phone support, but each time I called, I had to explain the same problem again, which was tiring. Even after several attempts, the clarity I wanted on payment timing and invoice confirmation wasn’t given properly. The automatic updates to the billing system seemed to cause more questions than answers, not less. It felt like a lot more effort than it should have been just to be sure I wasn’t going to be overcharged. The sign-up process was okay, but what came after was a real headache. I’m genuinely worn out from having to chase explanations when I thought the system was meant to make managing payments easier.