Billing and payments took some time to fit with my working hours
The billing and payment process was fairly straightforward but took longer than I expected during the hours I actually work. Initially, the invoices arrived at times when I wasn’t readily available to handle any questions or clarifications, which slowed things down. I found myself needing to set aside extra time outside normal workflows just to review and ensure everything was correct, which wasn’t ideal for me. On the plus side, the payment system itself functioned well once set up, and the automatic updates applied to the billing interface helped keep things smooth going forward. Telephonic support was available during certain hours but didn’t always match my schedule, so I ended up leaving messages and waiting for callbacks, which added delays. Overall, the system did its job, but the timing factor impacted my experience enough to prevent a higher rating, resulting in my honest three-star review.