Billing and payments took some back and forth, but manageable
Explaining this to a friend, I’d say the billing and payment process with WFHI works but involves a bit of repetition and waiting. Every invoice was correct once it arrived, but sometimes the turnaround time before getting it felt longer than I’d hoped, especially when I contacted support to verify details. They were warm in communication, but it took a couple of calls before everything was fully clear about payment deadlines and the invoicing setup. Once past that, the sign-up was smooth, and the payment itself processed without issue. From the software side, I liked the regular updates and the dialer worked consistently. Yet, the initial back and forth over billing slowed down my overall start a bit. So enough positives to keep me going, but a more streamlined payment process would definitely make it more pleasant and efficient for repeat use.