Billing and payments system – good for some, tricky for others
In my experience, the billing and payments workflow worked reasonably well but had its quirks. The sign-up and initial invoicing were simple enough to manage without assistance. However, during day-to-day use, I found certain features, especially around tracking payments and checking invoice status, to be less intuitive. The automatic updates sometimes took longer to reflect, which could cause confusion. Given this, I think those who are tech-savvy and comfortable with a bit of troubleshooting will find it manageable. On the other hand, if you prefer a very straightforward, foolproof billing system that doesn’t need follow-up support, this might not be the best fit. Telephonic support was helpful when I reached out, so I won’t say it’s unusable. But the level of assistance needed may vary depending on the user's comfort with the payment process. Future use might still require some guidance on my end.