1 out of 51 of 5Unverified experienceBilling and payments
Billing and payments process failed me
Unfortunately, the billing and payments process did not work out well for me. I found that when I needed to address discrepancies in the invoicing, the responses were delayed and quite confusing. The payment interface did not clearly reflect recent transactions at times, causing uncertainty. Automatic updates and software features worked adequately otherwise, but the invoicing issues overshadowed this. I also tried to reach telephonic support for help with payment questions, but resolution was slow and incomplete. Given these issues, I cannot recommend relying on their billing and payments system based on my experience. It was frustrating and left me dissatisfied.