billing and payments: mixed verdict
I had clear expectations about the billing and payments process before signing up. On one hand, the sign-up was fairly straightforward with the invoicing happening promptly and the payment gateway working without hiccups. However, I found some discrepancies in the final invoice I received compared to what was explained initially, which did lead to some confusion. When I reached out for clarifications, the responses were okay but not exactly as fast as I hoped. Over time, the system seemed to get better at reflecting the correct billing details but those early mismatches left me wondering if my understanding was off or if the system needs some fine-tuning. All in all, it's not terrible but it didn't meet my hopes perfectly. I guess for someone who is okay with figuring out minor issues along the way, it might be acceptable. But if you're expecting a seamless, crystal-clear billing experience right from the start, then this might test your patience a bit. The payments process was stable otherwise, and the invoices eventually made sense, just took longer to align with expectations than I'd like.