billing and payments kind of a letdown compared to past
I found the billing and payments process less straightforward than what I've used before. The invoicing took longer to process, and some steps seemed unnecessarily complicated. While the automatic updates for the software were fine and didn't disrupt anything, the actual payments were not as seamless as I expected. I had hoped for a smoother transition based on previous experiences with similar platforms, but wfhi's method felt more cumbersome. Customer support was available but did not speed things up significantly. Unfortunately, this left me frustrated as time was wasted sorting out invoices instead of focusing on using the software itself. It's usable, but I won't say I preferred this payment process to others I've gone through.