Billing and payment setup felt mostly repetitive and cumbersome
The billing and payment process involved quite a few steps that felt redundant. Initially, setting up the payment details was straightforward enough and went through without issues, which I appreciate. However, several ongoing tasks related to managing invoices and verifying recurring charges required repeated manual confirmations that didn't seem necessary. I found myself repeatedly checking the dashboard and waiting for updates about payment statuses instead of having a more automated or streamlined process. Some aspects of the setup were one-off, such as entering account information, but much of the billing involved continuous actions that added to administrative overhead. There was limited clarity about when and how payments would process after the first few transactions, which contributed to a feeling of unpredictability. Overall, the entire payment handling felt neither fluid nor efficient; it seemed more complicated than it needed to be and cost time that could be better used elsewhere. I might have expected better automation or fewer repetitive tasks given the software is for remote workflow management.