Billing and payment experience was disappointing
While the initial signup and invoicing process was relatively straightforward, the day-to-day behavior of the billing system left much to be desired. Often, the dashboard would incorrectly display payment statuses or delay reflecting recent transactions, causing confusion. This inconsistency required me to spend additional time verifying invoice details manually. Furthermore, the automatic updates, which were supposed to improve stability, sometimes led to unexpected resets in billing settings requiring reconfiguration. I attempted contacting telephonic support about these issues, but the delays in response and lack of clear resolutions extended the inconvenience over several days. While I admit that the training materials provided good coverage for new users, the ongoing issues in managing payments overshadowed this advantage. My verdict from this experience is that the billing and payment aspect needs significant improvement to be reliable for daily use rather than just at the outset.