Billing and hours match wasn’t perfect but it’s manageable
I’d say that the billing and payment process overall worked okay for me but wasn’t perfect for how I actually work through the week. Sometimes the invoicing felt a bit out of sync with the hours I ended up putting in, maybe due to the software’s way of tracking usage or the database records. It took a few tries and some calls to support to check those details and feel more comfortable with how they matched up. On the plus side though, once I understood how it all linked in, I could plan better and avoid surprises. So while the initial fit between billed hours and my actual work was off, it wasn’t a dealbreaker. It just took some getting used to. I’d tell a friend it’s fine to use if you’re willing to keep an eye on the billing data and work with support when things don’t line up right away.