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WFHI review

Bill clear hone mein itna time kyun laga?

1 out of 51 of 5Verified customerBilling and payments

Bill clear hone mein itna time kyun laga?

Main initially soch raha tha ki billing process seedha aur fast hoga, par jo actual experience raha, wo bilkul mera expectation match nahi karta. Payment process mein jitne steps hain, wo confusing lag rahe the. Sign up ke baad invoice aane mein der hui aur jab aayi tab amount match nahi kar raha tha jo maine expect kiya tha. Telephonic support ko call kiya toh explanation itni clear nahi thi, aur mujhe baar-baar repeat karna pada apni problem. Software ka update bhi itna frequent tha ki har baar naye changes ko samajhne mein waqt waste hota raha, jo mera kaam delay karta tha. Training session thoda rushed tha aur onboarding flow mein clarity nahi thi, jiski wajah se mujhe baar-baar check karna padta tha ki kya galat ho raha hai. Dialer tool theek se sync nahi hota tha database ke saath jo mera kaam thoda aur complicated bana deta tha. Sign-up ke baad agar payment system smooth hota toh main thoda ease feel karta, par usmein kai inconsistencies thi jo mujhe frustration mein daal diya. Overall, mujhe lagta hai ki time toh bahut laga poori process samajhne mein, aur end mein main satisfied bilkul nahi hoon ya phir soch raha hoon ki main dusra software try karun.

Rishi Swapnil AnandOdisha, IndiaExperience: Published:
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