Bilkul samajh nahi aaya, waste time
Maine software ko use karne ki koshish ki, par support ne bilkul clearly explain nahi kiya ki onboarding mein kya karein. Training sessions mere liye confusing thi aur main samajh nahi payi ki database feature kaise kaam karta hai. Har baar dialer use karne pe kuch na kuch problem aayi, aur mujhe lagta tha ke main kuch ghalat kar rahi hoon, lekin support se jab baat ki toh wo bhi kuch clear nahi kar paya. Automatic updates ke baad kuch features kaam karna band kar gaye the, aur samajh nahi aya ki samasya kahan hai. Telephonic support mostly busy thi, aur mujhe lagta tha ki mujhe baar baar repeat karna padta hai apni problem. Invoice receive karna bhi ek paheli thi, kyunki wording itni confusing thi ki samajhna mushkil tha. Payment process itna complex tha ki main frustrated ho gayi. Overall, ye software mere liye bilkul kaam ka nahi tha, time barbaad hua aur main aise hi chhod ke chalna chahungi.