Bilkul samajh nahi aaya, bahut frustration
Main software khol ke use karne ki koshish kar raha tha lekin jis tareeke se cheezein explain ki gayi thi, wo bilkul clear nahi thi mere liye. Onboarding step mein jyada time laga kyunki instructions confusing the; mujhe samajh nahi aaya ki database ko kaise access karna hai ya call dialer ko kaise handle karna hai. Training session bhi itna detailed nahi tha ki basics se clear ho sakoon. Jab support se baat kiya toh support wala jyada madad nahi kar paya, shayad unke paas resources kam the. Automatic updates ke baare mein bhi koi achha explanation nahi mila, jisse software bar-bar hang ho raha tha. Sign-up aur payment process thik tha, par jab software ko use karna aaya toh bahut pareshaani hui aur koi proper guide nahi tha. Isliye mera pura experience frustrating raha aur main dobara ise use karne ka soch bhi nahi raha.