Bilkul kharaab support system hai
You logon ki support system bahut hi confusing hai. Jab maine help ke liye call kiya, kisi ne clearly bataaya nahi ki next step kya hai. English aur Hindi dono mein explanation aise di ja rahi thi ki samajh na aaye, matlab bilkul jumle-gumle se zyada kuch nahi tha. Poora communication process bahut slow aur unclear raha, mujhe apne doubts samjhaane mein kaafi waqt waste karna pada. Software ke features ko use karne ka basic tareeka bhi support mein ache se explain nahi hua, jo ki frustrating tha. Agar tum log clearly guide karte, toh shayad thoda asani hoti. Mujhe lagta hai ki training aur onboarding mein bhi dhyaan dena chahiye ki har step clearly communicate ho, warna naye users ke liye problem hai. Is wajah se mera pura workflow delay hua aur mujhe baar baar independently solutions dhoondhne pade. Aapki team ko apni clarity aur responsiveness par jyada kaam karna hoga warna users haste hassle mein padte rahenge.