Bilkul bhi theek nahi laga, frustrated feel hua pura process
Pura support aur communication experience mere liye bahut disappointing tha. Main expect kar raha tha ki jab bhi koi dikkat aayegi, telephonic support help karega, par vaakai mein aisa nahi hua. Jab main software ke dialer aur database ke baare mein specific queries leke phone kiya, toh response itna time laga ki mera kaam rukh gaya. Mujhe laga, aise level ki services mein trained support team zyada responsive hogi. Invoicing aur payment process bhi theek se clear nahi tha, jiski wajah se baar baar unke paas vaapas jaana pada. Automatic updates ke baad mujhe kuch naye bugs face karne pade, par support se solution milne mein bahut waqt lag gaya. Overall, pura experience mere liye frustrating raha aur aisa laga jaise main apne time ka sahi istemal nahi kar raha hoon. Agli baar mujhe madad lene ki zarurat padhi toh, main convinced nahi hoon ki ye service reliable rahegi.