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WFHI review

Bilkul aasan nahi, par chala sakta tha

3 out of 53 of 5Verified purchaseSupport and communication

Bilkul aasan nahi, par chala sakta tha

Mujhe toh laga tha ki support system se jaldi mera sawal solve ho jayega, kyunki unka manual aur training videos toh acha lag raha tha, par jab maine help ke liye call kiya toh process itna straightforward nahi tha jitna maine socha tha. Kuch queries ke jawaab turant mile, par baaki time mujhe lagta tha ki mujhe khud hi database aur dialer ko samajhne ke liye research karni pad rahi thi, kyunki telephonic support mein utni detail nahi milti thi jitni expected thi. Onboarding thoda slow raha, aur unka automatic update bhi kabhi kabhi mujhe irritate karta tha, kyunki bina warning ke settings change kar deta tha. Dusri taraf jo invoicing aur payment system tha, woh relatively simple tha aur sign-up process bhi clear tha, toh usme jyaada dikkat nahi thi. Pichle software se compare karun toh, support system itna helpful lagta nahi, lekin software ke tools ache hain, toh overall balance bana rahta hai. Main ye kahunga ki agar aapko thoda patience hai khud se samajhne ka, tab toh theek hai, warna turant help milna mushkil hai. So, finding solutions lekin zyada mushkil nahi tha; bas thoda extra effort dena padta hai, jo mai expect nahi karta tha initially.

Kishore SinhaSikkim, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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