bhut baar call karna pada aur wait bhi karna pada
Mai generally expect karta tha ki agar support call karunga to turant madad milegi, par WFHI support experience mein mujhe kaafi baar dohrana pada apni baat. Har baar jab bhi maine call kiya, mujhe apna problem detail se phir se batana padta tha jo thoda frustrate karta tha. Sath hi sath, wait time bhi kabhi kabhi thoda lamba ho jata tha, jiski wajah se kaam mein delay hua. Training material acha tha, lekin jab technical issue aya toh jaldi se support team turant resolve nahi kar payi. Haan, support ke dauran ek baat achi rahi ki coordinator ne politely baat ki aur solution dene ki koshish ki, ye ek positive cheez thi. Overall, agar mujhe support lene mein kam baar aur jaldi response mile hota toh mujhe zyada acha lagta. Thoda zyada effort dena pada aur ye expect nahi tha.