Bht hi frustrate hoon support ke muamle mein, bilkul umeed ke khilaf hua
Maine socha tha ki support system din bhar mere kaam ke hisaab se responsive hoga, lekin har roz call karne par ya chat karne par bhi response bahut der se aata tha. Mujhe laga ki shayad vo automatic updates se improve ho jayega, par software mein changes samajhna aur bhi mushkil hua. Jo dialer tools diye gaye they, unka bhi kabhi khud se troubleshoot karna pada jab support nahi mila. Har baar jo invoice milta tha, uske baare mein samjhane ke liye bhi support ko baar baar call karna padta tha, jo din bhar busy rahta. Mujhe laga tha ki telephonic assistance zyada easy aur reliable hogi, par yeh toh ulta nikla. Aur database feature bhi itna intuitively design nahi tha, jise baar baar parakhna padta ki data sahi store ho raha hai ya nahi. Overall, maine socha tha ki yeh software mere daily workflow ke liye easy support provide karega, lekin din prati din lagta raha ki sab kuch jyada complex ho gaya hai aur main frustration me hoon.