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WFHI review

bhool gayi kuch cheezein bataungi, par response accha tha

5 out of 55 of 5Unverified experienceSupport and communication

bhool gayi kuch cheezein bataungi, par response accha tha

Mujhe lagta hai ki support team ka response kaafi accha tha par ek chiz missing thi jo mujhe thodi ajeeb lagi. Main thoda baar baar support ko call karti thi jab dialer ya database mein koi chhoti problem aati thi, aur sab log bahut helpful the. Unhone mere questions ko dhyan se suna aur solution dene mein patience dikhayi, jo kaafi reassuring tha. Bas, ek baar mujhe lag raha tha ki thorough explanation thodi kam thi, matlab ki kabhi kabhi jaldi mein laga ye cheez asani se samjha di jaye, lekin woh detailed instruction chhup jaati thi. Mujhe feel hua ki agar onboarding ke time pe thoda aur clear communication hota, toh dependent rehna kam hota. Fir bhi, main repeat caller bani aur support staff ne hamesha mera dhyan rakha, is liye main appreciate karti hoon unki help. Overall response toh positive raha hai, par clear step-by-step guidance zyada honi chahiye thi onboarding mein.

Sudha KapoorGujarat, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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