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WFHI review

Bhaiya payment process pe waqt bohot zyada gaya

1 out of 51 of 5Verified purchaseBilling and payments

Bhaiya payment process pe waqt bohot zyada gaya

Pehle maine doosri software services ka use kiya tha, wo payment process comparatively bohot smooth tha, lekin yahaan toh mujhe lagta hai ki kaafi bada time waste hua payment aur billing ke mamle mein. Jab main pehli baar payment karne ki koshish kar rahi thi, toh system bahut slow laga aur invoice generate hone mein bhi kaafi waiting thi. Kabhi kabhi payment page ka response bhi delay hota tha aur mujhe baar baar refresh karna padta tha. Yeh sab mujhe genuinely frustrate kar raha tha, kyunki main expect karti thi itna basic process smoothly handle ho jaye. Pehle jo maine use kiya tha, usmein billing clear dikhta tha aur payment ke baad turant confirmation milta tha. Yahaan mujhe lag raha tha ki invoices galat ya incomplete aate hain kabhi kabhi aur mujhe baar baar support se baat karni padti thi. Support team ki response thik thi, lekin main jaise hi kehti thi payment process mein dikkat hai, they suggested kai baar ki main browser clear karu ya phir dubara sign-up karu, jo mujhe samajh nahi aaya. Ultimately mujhe lagta hai ki payment system ko thoda aur dhyaan se design karna chahiye. Mera pura 2-3 din ka samay is process mein zaya hua aur mujhe lagta hai ki agar bill aur payment pe improvement aaye toh users ko asaani hogi.

Seema Ramya SomaiyaUttar Pradesh, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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