Skip to main content

WFHI review

Bhai, support samjhana thoda clear tha par kabhi confusion bhi hua

3 out of 53 of 5Unverified experienceSupport and communication

Bhai, support samjhana thoda clear tha par kabhi confusion bhi hua

Main kehna chahunga ki Jab main support team se baat karta tha, toh dhyaan deta ki woh kaafi sab steps sahi tarah samjhate hain, especially jab dialer setup karne ka time tha. Lekin kabhi kabhi unka explanation clear nahi lagta tha aur mujhe phir se poochna padta. Dusri taraf, mujhe ye bhi laga ki unka training content aur database related queries ko address karna kaafi organized tha. Mujhe pata tha ki main khud bhi kuch cheezein try karke seekh sakta hoon, par jab kisi telephonic support se baat karna padta toh thoda clarity expected hoti hai. Overall, main ye bolunga doston ko ki support accha hai lekin perfect nahi. Matlab, agar team thodi aur methodical approach le toh mujhe zyada help milegi aur confusion kam hogi. Vaise main generally satisfied hoon kyunki unhone help karne ki puri koshish ki, bas kabhi kabhi thoda patiently samjhane ki kami thi. It’s like sahi jagah sahi cheezein mil jati hain, bas presentation thodi improve honi chahiye.

Chetan KaulMizoram, IndiaExperience: Published:
About this verification label

Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Read the review policy