Bhai, support dhundhna tough tha bas
Thodi der baad main soch raha tha ki support ka experience kaisa raha, honestly mai zyada khush nahi hua. Jab mujhe software ke baare me koi doubt tha ya help chahiye thi, toh mujhe easily support find karne me kaafi mushkil hui. Website par contact info thoda scattered tha, aur phone number dhoondhne me kaafi time waste ho gaya. Jab finally support call kiya, toh response average tha aur problem solve hone me jyada time laga. Expected tha ki thoda quick aur organized help milegi. Software ke features acchi hain, but support system aisa nahi tha jahan se turant madad mil jaaye. Documentation bhi mujhe thodi confusing lagi thi, isliye baar-baar call karna pada. Jab main apne dost ko bataunga, toh is tarah hi kahunga ki software theek hai par support ke liye confident feel nahi hua.