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WFHI review

Bhai, software ne bilkul help nahi ki jab problem aayi

1 out of 51 of 5Verified purchaseSoftware and access

Bhai, software ne bilkul help nahi ki jab problem aayi

Maine jab se software use karna shuru kiya, tab se kaafi issues aaye aur sab solve karna mushkil raha. Jab access mein problem aayi, specifically jab login nahi ho raha tha, toh jo support team thi, uska response time aur help dono disappointing the. Kafi baar phone uthaya aur mail bheja, par ya toh delay hota tha ya fir incomplete jawab milta tha. Dialer aur calling tools bhi baar-baar freeze karne lage, database se connection weak lagta tha jisse kaam ruk gaya. Training material se zyada help nahi mili, kyunki live support ki zarurat thi. Invoicing aur payments mein bhi confusion hua, kyunki system automatic updates ke baad kuch settings reset ho gayi jisse mujhe dobara manual setup karna pada. Mujhe laga software reliable hoga lekin yeh sab problems wajah se mera kaam ruk gaya aur frustration badh gaya. Overall, experience bahut disappointing raha kyunki jab issue aata toh solution delay hota. Itna time miss karna, aur baar-baar access block hona, mera workflow badly affect kar raha tha. Agar software access aur support better hota toh better hota, lekin aise lag raha tha ki kuch cheezein compromise ho rahi thi.

Kamal Navya KaulBihar, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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