Bhai, setup ke baad support thoda si fight jaisa tha
Dekho, jab main WFHI se software aur training leta tha, toh laga support system bada helpful hoga, par kuch issues rahe. Setup ke waqt jo help mili thi, usmein thoda clarity thi, which was fine, par setup ke baad ki jo ongoing support hai, woh utni efficient nahi lagti. Kabhi kabhi jo questions hote, unka jawab aate dein din baad ya phir thoda unclear hota. Software jo calling tool hai, usme automatic updates acchi thi, par har update ke baad kuch nayi cheezein samajhne mein time lagta. Phone support mein kabhi lagta tha ki unke paas poora idea nahi hai mere preset configurations ke baare mein, toh baar-baar batana padta tha wahi baatein. Database feature ekdum theek tha, manage karne mein helpful. Training sessions basic the, par customization par dhyaan thoda kam tha. Sign-up aur invoicing process straightforward hai, time waste nahi hota. Par mujhe lagta hai ki ek baar setup ho jaye toh after that thoda zyada hands-off hona chahiye tha unka support, par woh extra follow-up aur clarification flatten karta raha. Matlab, ek tarah se bolun toh it felt like ek do din ki fight jaisa support process, phir thoda chal jata tha kaam. Baaki changa hai, par support thoda better ho toh aur smooth lagega.