Bhai, sales mein thodi gadbad hui thi
Mujhe lagta hai ki jab maine pehli baar inquire kiya tha, tab sales wali team thodi bekar thi. Jo information di gayi thi, wo kabhi kabhi contradict karti thi ya incomplete lagti thi. Training ke baare mein clarification mangi thi, par response der se mila aur clarity nahi thi. Pre-purchase queries mein unka dialer ya support connection fail hota raha, jis se frustration hua. Sign-up process mein bhi mujhe laga ki thoda zyada hassle hui, jaise ki invoice aur payment confirmation ko lekar confusion tha. Lekin ek achhi baat yeh thi ki software ka interface thoda clear tha, toh thoda comfort mila us cheez mein. Lekin poora experience thoda aise hi raha jahan customer experience aur communication mein improvement ki sakht zaroorat hai. Onboarding ke baad jo telephonic support mila, wo theek tha, par pehle mujhe lagta tha ki sales wali taraf se thoda aur professional hona chahiye tha taki dikkat na aaye. Overall toh main doston ko bhi yeh bataunga ki thoda soch samajh ke sales ke saath interaction karein.