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WFHI review

Bhai, itni baar bolo mat yaar, time waste ki feeling hoti hai

2 out of 52 of 5Verified purchaseSupport and communication

Bhai, itni baar bolo mat yaar, time waste ki feeling hoti hai

Yaar, mujhe support se baat karni thi because dialer setting samajh nahi aa rahi thi. Jo banda support pe mila, usne repeatedly wahi baat kahi. Ek baar samjha do toh acha lagta, par har baar wohi baat repeat karna thoda irritating tha. Waiting time bhi zyada tha ek do baar. Matlab, kabhi kabhi lagta tha ki sirf system busy hai, phir kuch time baad khud aa jaoon problem solve karoon. Jo positive tha, woh yeh ki finally telephonic support tha available, direct call kar ke baat kar sakte the. Live chat ya email reply mein der hoti. Thoda aur behtar timing manage karen toh accha experience hota. Overall, support team ki madad ka koi doubt nahi, par patience chahiye aur baar baar dohraane ka feel thoda burden lagta tha. Agar ye repetition kam ho jaaye, toh support experience better hoga. Waise software ka interface theek tha, but jab kisi ko help chahiye hoti hai toh thoda jaldi aur sahi solution chahiye hota hai na.

Abhijit Puneet ChandranGoa, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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